Effective Date: 2024-12-21
Last Updated: 2025-01-15
These Terms and Conditions, including the incorporated Privacy Policy (“Terms”), govern all access to and use of the website located at https://substance-check.com (“Site”), owned and operated by SubstanceCheck (“we,” “us,” “our”). By accessing, browsing, or using this Site, or by purchasing our products (“Products”), you (“user” or “you”) acknowledge and agree to be bound by these Terms. If you do not agree, discontinue use immediately.
We operate in accordance with applicable Thai laws, including the Medical Device Act B.E. 2551 (2008) and Thai Food and Drug Administration (TFDA) guidelines.
Where required, we ensure that Products are manufactured, imported, or distributed under appropriate TFDA licensing.
Product labeling, instructions, warnings, and marketing materials comply with TFDA requirements. Advertisements and public communications must not be false, misleading, or exaggerated.
These Terms are governed by and construed in accordance with the laws of Thailand. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bangkok, Thailand.
You must be at least 21 years of age to access and use this Site or to purchase Products. By using this Site, you represent and warrant that you meet this age requirement.
Use of the Site and purchase of Products is limited to individuals located in Thailand.
We do not encourage or promote the consumption of drugs. Our Products are offered as a harm reduction initiative aimed at reducing risks and helping users make informed decisions to improve personal safety.
A positive or negative test result does not guarantee that any substance is safe. Always seek professional medical advice if you have questions or concerns.
We offer drug testing products, including but not limited to drug identification test kits and strips, drug purity test kits and strips, and other related products. These are intended for personal, at-home use as preliminary indicators only. They are not definitive diagnostic tools and are not substitutes for professional medical evaluation, diagnosis, or treatment.
Interpretation of test results and subsequent actions are solely your responsibility. Consult a medical professional for advice regarding substance use or health-related matters.
Information on the Site is for general informational purposes only.
All orders are subject to acceptance at our sole discretion.
All sales are final. No refunds, returns, exchanges, or chargebacks are permitted for any reason.
We ship solely within Thailand to the address you provide at checkout.
You are responsible for providing accurate and complete shipping details. We are not liable for delays or losses due to incorrect or incomplete addresses.
Shipping or delivery estimates are not guarantees. We are not responsible for delays caused by carriers, customs procedures, TFDA requirements, or events beyond our control.
From time to time, we may offer discounts, promotional codes, or special deals, subject to availability and any stated conditions.
We reserve the right to cancel, suspend, or refuse promotions or discounts if we suspect fraud, misuse, or violation of these Terms.
You agree not to use the Site or Products for unlawful purposes or in violation of applicable laws, regulations, or third-party rights.
You shall not misrepresent your age or identity, interfere with the Site’s security, introduce harmful code, or engage in activities that disrupt the Site’s normal operation.
All Site content, including text, graphics, images, logos, and trademarks, is our property or used under license.
You shall not copy, reproduce, distribute, modify, display, or otherwise exploit any content without our express prior written permission.
You may not use our name, logo, or images for promotional, media, commercial, or any other purpose without our prior written consent.
Our Products may not be repackaged, resold, or redistributed without our prior written consent.
Test kits provide an indication of substances present but do not ensure safety. Use is at your own risk.
Except as required by Thai law, the Site and Products are provided on an “as-is” and “as-available” basis.
We make no guarantees regarding completeness, accuracy, or suitability of Products or Site content for any purpose.
To the fullest extent permitted by law, we shall not be liable for direct, indirect, incidental, consequential, or punitive damages arising from use of the Site or Products.
Our total liability shall not exceed the amount paid for the relevant Product.